Privacy Policy

This Privacy Policy describes how trysorea™ (“the Site,” “we,” “us,” or “our”) collects, uses, stores, and shares personal information when you visit our website, interact with our services, or make a purchase.

trysorea™ is a brand owned and operated by Visionary Capital LLC, a company registered in the United States.

Business Address:
8206 Louisiana Blvd Ne
Ste A #6771
Albuquerque, NM 87113
United States

COLLECTING PERSONAL INFORMATION

When you access or use the Site, we may collect information about your device, your activity on the Site, and information necessary to process and fulfill your orders.

We may also collect additional information when you contact us, request assistance, subscribe to communications, or otherwise interact with our services.

For purposes of this Privacy Policy, information that identifies or can reasonably be linked to an individual is referred to as “Personal Information.”

DEVICE AND USAGE INFORMATION

We may automatically collect certain information about how you access and use the Site.

This may include:

  • browser type and version;

  • IP address;

  • device information;

  • time zone;

  • cookie and tracking data;

  • pages and products viewed;

  • search activity;

  • referring websites;

  • interactions with the Site.

We use this information to operate the Site correctly, analyze performance, understand how visitors use our services, improve functionality, and enhance the overall customer experience.

This information may be collected automatically through technologies such as cookies, server logs, pixels, tags, and similar tracking tools.

Certain information may be shared with service providers that help us operate our website, including Shopify.

ORDER INFORMATION

When you place an order, we collect information necessary to process your purchase and deliver your products.

This may include:

  • your name;

  • billing address;

  • shipping address;

  • email address;

  • telephone number;

  • order details;

  • payment-related information.

Payments are processed through payment providers that use appropriate security standards, including applicable PCI-DSS requirements.

We use order information to:

  • process and confirm purchases;

  • collect or facilitate payment;

  • prepare and ship orders;

  • provide order and delivery updates;

  • communicate with customers;

  • detect or reduce fraudulent activity;

  • provide customer service;

  • send marketing communications where you have provided consent or where otherwise legally permitted.

Order information is generally collected directly from you.

We may share relevant information with Shopify, payment processors, shipping providers, fulfillment partners, and other service providers when necessary to complete your transaction.

CUSTOMER SUPPORT INFORMATION

When you contact Customer Support, we may collect the information you provide to us, including your contact details, order information, correspondence, photographs, or other information necessary to understand and resolve your request.

We use this information to provide assistance, respond to questions, resolve disputes, and improve our customer service.

SHARING PERSONAL INFORMATION

We may share Personal Information with trusted third-party service providers when necessary to operate our business and provide our services.

These providers may include:

  • Shopify, which provides the e-commerce platform used by our store;

  • payment processors;

  • fulfillment and shipping providers;

  • analytics providers;

  • advertising and marketing platforms;

  • customer service and communication providers;

  • fraud prevention and security providers.

We may use analytics and advertising services such as Google Analytics and Meta/Facebook advertising tools to understand website activity and measure or improve advertising performance.

We may also disclose Personal Information when reasonably necessary to comply with applicable laws, regulations, legal proceedings, court orders, government requests, or to protect our legal rights, customers, business, or other individuals.

BEHAVIORAL AND TARGETED ADVERTISING

We may use certain Personal Information and website activity information to deliver, measure, and improve advertising.

For example, advertising and analytics providers may receive information concerning:

  • website visits;

  • pages and products viewed;

  • purchases;

  • advertising interactions;

  • device or browser information.

We may use Google Analytics to understand how visitors interact with our website.

You may manage certain advertising preferences through services including:

Your ability to opt out of certain advertising activities may depend on your location, browser, device, and applicable law.

HOW WE USE PERSONAL INFORMATION

We may use Personal Information for purposes including:

  • providing our products and services;

  • processing and managing orders;

  • processing payments;

  • arranging shipping and delivery;

  • responding to customer inquiries;

  • communicating important account or order information;

  • preventing fraud and unauthorized activity;

  • operating and improving the Site;

  • analyzing website and marketing performance;

  • sending marketing messages where permitted;

  • complying with legal and regulatory obligations.

GDPR — EEA AND UK RESIDENTS

If you are located in the European Economic Area or the United Kingdom, applicable data protection law may give you certain rights regarding your Personal Information.

Depending on the circumstances, these rights may include the right to:

  • request access to your Personal Information;

  • request correction of inaccurate or incomplete information;

  • request deletion of your Personal Information;

  • request restriction of certain processing;

  • object to certain processing;

  • request a portable copy of certain information;

  • withdraw consent where processing is based on consent.

Where applicable, we may process Personal Information based on one or more lawful grounds, including:

  • your consent;

  • performance of a contract with you;

  • compliance with a legal obligation;

  • our legitimate business interests, provided those interests do not override your applicable privacy rights.

To exercise an applicable privacy right, you may contact us at contact@trysorea.com.

CALIFORNIA PRIVACY RIGHTS

If you are a California resident, applicable California privacy laws may provide you with certain rights concerning your Personal Information.

Depending on the law and circumstances, these rights may include the ability to:

  • request information about Personal Information collected about you;

  • request access to certain Personal Information;

  • request correction of inaccurate information;

  • request deletion of eligible Personal Information;

  • obtain information regarding certain disclosures or uses of your information;

  • designate an authorized agent to submit certain requests on your behalf.

We may need to verify your identity before processing certain privacy requests.

DATA RETENTION

We retain Personal Information for as long as reasonably necessary to provide our services, fulfill orders, maintain business and transaction records, comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements.

Retention periods may vary depending on the type of information and the reason for which it was collected.

Where applicable, you may request deletion of certain Personal Information by contacting us.

COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to help operate and improve the Site.

Cookies may be used to:

  • remember your preferences;

  • maintain website functionality;

  • understand how visitors use the Site;

  • measure website and advertising performance;

  • personalize certain content or advertising.

Some cookies are temporary and expire when you close your browser, while others may remain on your device until they expire or are manually deleted.

You may be able to manage or disable cookies through your browser settings or through any cookie preference tools provided on the Site.

Disabling certain cookies may affect the functionality or performance of some parts of the Site.

SECURITY

We use reasonable administrative, technical, and organizational measures intended to protect Personal Information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our practices, services, technologies, legal requirements, or business operations.

The latest version will be published on this page with an updated revision date where appropriate.

CONTACT US

For questions regarding this Privacy Policy, our privacy practices, or requests concerning your Personal Information, contact us at:

Email: contact@trysorea.com
Phone : +1 (505) 390-4061

We aim to review and respond to customer and privacy inquiries as promptly as reasonably possible.

Last updated: August 21, 2026