We aim to prepare and dispatch orders as efficiently as possible.
Orders are generally processed within 1–2 business days after they have been confirmed.
Orders are processed and shipped from Monday through Friday, excluding public holidays and weekends. Saturday delivery may be available depending on the carrier and destination, but it is not guaranteed.
Once your order has been dispatched, you will receive a shipping confirmation email. This email will include your tracking number and, where available, a link that allows you to follow the progress of your shipment.
Tracking information is generally provided within 48 hours after shipment.
You may track your order at any time using the tracking link sent to you by email. If you experience any issue with your tracking information, you may also contact our Customer Support team.
SHIPPING COST
Free Standard Shipping is available on all orders.
SHIPPING CARRIERS
Depending on your delivery destination, orders may be shipped through recognized carriers such as:
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USPS
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UPS
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DHL
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local postal operators or delivery partners
For international deliveries, your package may be transferred to a local last-mile carrier once it reaches the destination country.
This allows the final stage of delivery to be handled by a local postal or courier service.
DELIVERY TIMES
| Location | Estimated Delivery Time |
|---|---|
| 🇺🇸 United States | 5–10 business days |
| 🇬🇧 United Kingdom | 5–10 business days |
| 🇨🇦 Canada | 5–10 business days |
| 🇦🇺 Australia | 5–12 business days |
Estimated delivery times are provided as a guideline only.
Actual delivery times may vary depending on factors including the destination, carrier operations, customs procedures, local postal services, holidays, weather conditions, and other circumstances outside our reasonable control.
IMPORTANT SHIPPING INFORMATION
Address Accuracy
Customers are responsible for providing complete and accurate shipping and billing information when placing an order.
Incorrect, incomplete, or unclear address information may result in additional processing delays, including delays of approximately 1–2 business days.
Please review your information carefully before confirming your order.
Delivery Location
Most shipments are delivered directly to the delivery address provided, including a mailbox, front door, reception area, or another location determined by the carrier.
If the carrier considers the delivery location unsafe or is unable to complete delivery, the shipment may be held at a local postal facility, collection point, or rescheduled for another delivery attempt.
Incorrect Shipping Address
It is the customer's responsibility to provide the correct shipping address.
If you notice an error after placing your order, contact us as soon as possible at:
We will make reasonable efforts to update the address if the order has not yet been dispatched.
Once an order has already been shipped, we may no longer be able to modify its destination.
If a package is returned to us because of an incorrect or incomplete address, we may need to wait until the package has been received back before arranging a reshipment or processing an eligible refund.
Returns
Unless otherwise specified in our Return Policy, the cost of shipping an item back to trysorea™ is the responsibility of the customer.
Please review our Return Policy for complete information regarding eligibility, procedures, and return shipping requirements.
CONTACT US
For questions regarding shipping, tracking, delivery, or your order, please contact:
Email: contact@trysorea.com
Phone : +1 (505) 390-4061
BUSINESS HOURS
Monday – Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed